Questions About Your Ritual.
Learn how to use, care for and combine each MORI essential to create a simple scalp-first routine that works naturally with your lifestyle.
General Product Questions
Are MORI products suitable for both men and women?
Yes. The MORI collection is designed for adults of all genders who want to build a more intentional scalp and hair-care routine.
Product selection should be based on your scalp condition, hair type and personal routine rather than gender.
Can I use MORI products with my current hair-care routine?
Yes. MORI products can be introduced individually or used together as a complete ritual.
Begin with the product that best supports your current needs, then gradually add the scalp brush, hair oil or bamboo dish as desired.
Are MORI products suitable for every hair type?
MORI products are designed to complement a wide variety of hair textures and scalp-care routines.
Because individual needs vary, adjust how often you use each product and how much hair oil you apply based on your hair density, texture and scalp condition.
How soon should I expect visible results?
You may notice immediate cosmetic benefits such as a cleaner scalp, fresher roots or softer-feeling hair after the first few uses.
Changes in the appearance of strength, fullness and overall hair condition generally require consistent use over time. Individual results will vary.
Scalp Cleansing Shampoo Bar
How do I use the MORI Scalp Cleansing Shampoo Bar?
Thoroughly wet your hair and the bar. Create a lather between your hands or glide the bar gently over your wet scalp and hair.
Massage the lather through the scalp using your fingertips or the MORI scalp brush, then rinse thoroughly.
How often can I use the shampoo bar?
Use it according to your normal wash schedule. Some customers wash several times per week, while others may require more or less frequent cleansing.
Adjust usage based on how your scalp and hair respond.
How long will one shampoo bar last?
Longevity depends on hair length, wash frequency, the amount used and how well the bar is dried between washes.
To help preserve the bar, keep it away from standing water and allow it to dry completely on the bamboo draining dish.
Will the shampoo bar create a lather?
Yes. Wet the bar thoroughly and work it between your hands or gently over wet hair to activate the lather.
You only need enough lather to distribute comfortably across the scalp and roots.
Scalp Brush & Botanical Hair Oil
How should I use the silicone scalp brush?
Hold the bamboo handle securely and move the silicone tips across the scalp using slow, gentle circular motions.
Use light pressure to distribute shampoo lather and loosen everyday buildup. Avoid aggressive scrubbing or scratching.
Can the scalp brush be used on wet and dry hair?
It is primarily designed to support your cleansing routine on wet hair, but it may also be used gently on a dry scalp for a brief massage.
Avoid using it over irritated, broken or highly sensitive skin.
How do I apply the Nourishing Botanical Hair Oil?
Apply a small amount to the areas that need additional nourishment. Depending on your routine, it may be used sparingly along the scalp, roots, mid-lengths or ends.
Begin with less product and add more only when needed, especially on fine hair.
Should the hair oil be rinsed out?
It can be incorporated according to your preferred routine. Apply a very small amount as a leave-in finishing oil, or use it as a pre-wash treatment before cleansing.
The best method depends on your hair texture, scalp condition and desired finish.
Bamboo Dish & Ritual Bundles
Why should I use the bamboo draining dish?
The draining design raises the shampoo bar away from pooled water and allows airflow around it.
Proper drying helps the bar remain firm and may extend its usable life between washes.
How should I care for the bamboo draining dish?
Keep the dish in a ventilated area and avoid leaving it submerged in water.
Wipe or rinse away residue when needed, then allow the dish to dry completely before placing the shampoo bar back on it.
What is included in each MORI ritual bundle?
- Complete Hair & Scalp Ritual: Shampoo Bar, Scalp Brush, Hair Oil and Bamboo Dish.
- Essential Hair Ritual: Shampoo Bar, Scalp Brush and Hair Oil.
- Scalp Ritual Set: Shampoo Bar and Scalp Brush.
- Zero-Waste Shampoo Kit: Shampoo Bar and Bamboo Draining Dish.
Which MORI bundle should I choose?
Choose according to the type of routine you want:
- Select the Complete Hair & Scalp Ritual for the full four-step experience.
- Select the Essential Hair Ritual for cleansing, massage and botanical nourishment.
- Select the Scalp Ritual Set for a simple cleansing and massage duo.
- Select the Zero-Waste Shampoo Kit for the shampoo bar and dedicated drying storage.
Product Care & Satisfaction
What should I do if my scalp is sensitive?
Review the complete ingredient list before use and perform a small patch test when introducing a new topical product.
Discontinue use if irritation occurs. Seek guidance from a qualified healthcare professional for persistent scalp concerns or known ingredient sensitivities.
Can MORI products treat hair loss or a medical scalp condition?
MORI products are cosmetic hair and scalp-care products. They are not intended to diagnose, treat, cure or prevent a medical condition.
Consult a qualified healthcare professional regarding sudden, severe or persistent hair loss, scalp inflammation or other medical concerns.
Does my purchase include a satisfaction guarantee?
MORI purchases are covered by the store’s 60-day satisfaction guarantee, subject to the terms stated in the Refund Policy.
Keep your order information and contact the support team within the eligible period if you need assistance.
Where can I find the complete ingredients and usage directions?
Refer to the individual product page and the product label for the most complete ingredient, usage and care information.
Product imagery and ingredient highlights on the website are summaries and should be read alongside the final product label.
Still deciding which ritual is right for you?
Contact the MORI support team for help selecting the products that best fit your scalp and hair-care routine.